Why SCMS

Shriv ComMedia Solutions is software outsourcing company whose portfolio features industry solutions for different business verticals such as project portals, E-Learning portals, enterprise application integration, the document management system, enterprise partnership, and business acumen systems. Over a period, companies have already benefited from our IT solutions such as earning profits, enhanced access to critical information, and operations that are more competent.

Quality of service and support are cucial for software company- both during implementation and over time for customer satisfaction and retention. High level of service can be expensive, because of which we provide our clients the tools to provide the right level of service to the right customers, at the best cost.
Our superior multi-channel service with every type of customer interactions — live, online, email, and in-person — are tracked to a single customer record.
Our customization and extension technology platform provides growing software businesses a flexible, powerful, and extensible business management solution.
SOAP standards-based Web service, APIs extends us to other systems, third party vertical applications, or add-on capabilities.
Custom object, tab and code capabilities allow entire applications to be built and hosted within our organization, providing all the benefits of a robust application architecture and on-demand hosting efficiencies.
We let you track and manage defects or enhancement requests with a closed-loop corrective action process integrated with support and service. Our Issue Management functionality and processes are integrated with customer relationship and case management, providing incredible visibility across the organization as well as to customers via their self-service portal, externally.

The core competencies of our company is the capabilities that are vital to business to achieve competitive advantage. Our core competencies include:

Skills in Customer Relationship Management

At Shriv ComMedia Solutions, customer relationship management is part of the management-consulting group. We are specialized in tasks like focusing on strategy, taking responsibility for organizational change & business transformation, and notifying opportunities for improvement. Our client’s vision helps us to provide a superior experience to their customers. It helps us to enhance the value of their relationships with them by blending knowledge and expertise with the latest tools and technologies.

Upgrade skills through learning and experience

Our vision is to create advanced software that leverages the synergy among the industry. We believe in ongoing training that can be as informal as finding someone to help in learning a skill.

We at most times encourage its employees to upgrade their skills. This makes space for exploring the market wider and making a mark for the company, globally.

Encourage Modernization in IT solutions

In SCMS, modernization workbench is a powerful software platform that increases the business value of organizations' existing applications. The industry-leading technology enables the complete development life cycle. It permits our users to understand, manage, modernize, and maintain their core applications.

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www.commediait.com
India
India
Phone: +91 120 4323539
New Business Inquries
marketing@commediait.com